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I can't open the online course syllabus or study guides:

Below are some steps you can take if you are having problems opening the course syllabus and study guides. Work through this checklist. If you ever need to contact us about a problem, we'll need this information in order to help. We've included some notes about each question that might address the problem you are having. We've also included some general information that might be of help to you if you are comfortable checking how your computer is configured (or know someone who is!)

1. Is at least one of the following true?

• I am running Windows 98 SE
• I am running Windows ME
• I am running Windows 2000
• I am running Windows XP
• I am running Mac OSX

  NOTE: Unfortunately, we cannot support any platforms other than those listed at the present time.

Windows 95 , NT and Mac OS 8.1 and 9.x versions of the Windows Media Player will work for some, but not all, content. If you are using Windows Media Player 6.4 (on Windows NT or 95) you need to download a utility called "Windows Media 9 VCM" so you can view Windows Media 9 content. You can download that software here: http://www.microsoft.com/windows/windowsmedia/9series/codecs/vcm.aspx

2. Is at least one of the following true?

• I am running Netscape 6.1 or greater (but NOT Navigator 6) on Windows or Macintosh.
• I am running Internet Explorer 5.5 or greater on Windows or Macintosh.
• I am using Mozilla or Firefox on Windows or Macintosh
• I am using a Macintosh and use the Safari browser.

  NOTE: Netscape 4.7 works in many cases. Netscape 6.0 is not supported, but versions greater than 6.1 are. Netscape 7.1 works very well and is strongly recommended for those who prefer Mozilla-based browsers. Firefox is also a good choice for a Mozilla-based browser.

3. Is one of the following true?

• I am running Adobe's Acrobat Reader (Windows XP, 2000, ME, 98 Second Edition)
• I am running Foxit Software's PDF reader (http://www.foxitsoftware.com/pdf/rd_intro.php It's free, fast and extremely easy to download and install!!!)
  

  NOTES:

  1. You can download Adobe's Acrobat Reader for free at http://www.adobe.com/products/acrobat/readstep2.html
  2. You can download Foxit Software's PDF Reader for free at http://www.foxitsoftware.com/pdf/rd_intro.php

4. Is your operating system up to date?

Windows users should go to http://windowsupdate.microsoft.com to check for any service packs or patches to their operating system.

Mac OSX users should visit http://www.apple.com/support/downloads or use the automatic updating feature built into the operating system.